pkr97 is committed to protecting the privacy of every player on the platform. This Privacy Policy explains exactly what personal data pkr97 collects when you use the platform, why we collect it, how we store and protect it, who we share it with, and what rights you have over your own information. We believe you deserve complete transparency — so here it is, written plainly.
This Privacy Policy ("Policy") is published by pkr97 ("pkr97", "we", "us", "our") and applies to all users ("you", "Player", "User") of the pkr97 online gaming platform accessible at pkr97.bet, including all associated mobile-optimised interfaces and any communications sent by pkr97 in connection with your account.
pkr97 operates as a data controller in respect of the personal data it processes about you. We process personal data in accordance with our obligations under applicable data protection legislation and our internationally recognised gaming licence requirements. Our core privacy principle is straightforward: we only collect the data we genuinely need, we only use it for the purposes stated in this Policy, and we never sell your personal information to third parties.
Your Consent: By registering a pkr97 account, using the platform, or otherwise providing your personal data to pkr97, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. Where we rely on consent as the legal basis for processing, you may withdraw that consent at any time by contacting [email protected].
This Policy should be read alongside the pkr97 Terms and Conditions and the Responsible Gaming Policy, which together govern your relationship with the pkr97 platform. In the event of any conflict between this Policy and a more specific privacy notice published for a particular service, the specific notice shall prevail.
pkr97 collects personal data from you in several ways — directly when you register and use the platform, automatically when you interact with the platform, and occasionally from third-party sources as described below.
When you create a pkr97 account, we collect the following information:
As required by our gaming licence and anti-money laundering obligations, pkr97 may collect additional identity verification data including:
pkr97 records all financial transactions associated with your account including deposit amounts, withdrawal requests, payment method identifiers ( e.g., last 4 digits of a JazzCash number), transaction timestamps, and transaction reference numbers. Full payment credentials such as complete mobile wallet numbers or bank account numbers are never stored in plain text on pkr97 servers.
pkr97 records your activity on the platform including games played, bets placed and their outcomes, session durations, login timestamps, device identifiers, and IP addresses. This data is used for account management, fraud prevention, responsible gaming monitoring, and regulatory compliance.
When you contact pkr97 support via live chat or email, we retain records of those communications including the content of messages, timestamps, and any attachments. This enables us to resolve disputes, improve support quality, and maintain an audit trail of player interactions.
pkr97 automatically collects certain technical data when you access the platform, including your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and pages visited. This data helps us maintain platform security, detect fraud, and optimise the user experience across different devices commonly used in Pakistan.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, CNIC, date of birth | Provided by you at registration / KYC |
| Contact Data | Email address, mobile number | Provided by you at registration |
| Financial Data | Deposit/withdrawal records, payment method IDs | Generated during transactions |
| Gaming Data | Bets placed, games played, session logs | Automatically recorded on platform |
| Technical Data | IP address, device type, browser | Automatically collected via cookies/logs |
| Communications Data | Support chat transcripts, emails | Generated when you contact support |
pkr97 uses your personal data for the following purposes:
No Data Selling: pkr97 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. This commitment is unconditional and applies regardless of any business changes within the pkr97 group.
pkr97 relies on the following legal bases to process your personal data:
pkr97 shares your personal data only in the following limited circumstances:
To process your deposits and withdrawals, pkr97 shares the minimum necessary transaction data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and GrabPay. These providers operate under their own privacy policies and are bound by applicable financial data protection regulations.
pkr97 is required by its gaming licence to share certain player data with its licensing and regulatory authorities upon request. This includes KYC documentation, transaction records, and gaming activity logs. Such disclosures are mandatory and cannot be refused.
pkr97 uses third-party identity verification services to assist with KYC processes. These providers receive only the identity documents and data necessary to perform verification checks and are contractually prohibited from using that data for any other purpose.
pkr97 will disclose personal data to law enforcement agencies, courts, or other government authorities where we are legally required to do so, where disclosure is necessary to prevent fraud or serious crime, or where disclosure is ordered by a court of competent jurisdiction.
In the event of a merger, acquisition, restructuring, or sale of all or part of pkr97's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity's privacy commitments prior to your data being transferred.
Data Processing Agreements: All third parties who process personal data on pkr97's behalf are required to enter into data processing agreements obligating them to process data only on pkr97's documented instructions and to maintain appropriate technical and organisational security measures.
pkr97 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy and to meet our legal and regulatory obligations. The following retention periods apply as a general guide:
When personal data is no longer required, pkr97 securely deletes or anonymises it in accordance with industry-standard data destruction procedures. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.
pkr97 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
While pkr97 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. pkr97 will never ask for your password via email, live chat, or telephone.
The pkr97 platform is strictly intended for users aged 21 years and above. pkr97 does not knowingly collect personal data from any person under the age of 21. Age verification is performed during registration and again during KYC review using CNIC documentation.
Underage Access: If pkr97 discovers or reasonably suspects that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be flagged for review, and access will be permanently denied. Any winnings generated during the underage usage period will be forfeited. If you believe an underage person has registered on pkr97, please contact us immediately at [email protected].
Parents and guardians in Pakistan are encouraged to use available parental control tools on shared devices to prevent underage access to online gaming platforms.
Depending on the data protection laws applicable to your situation, you may have some or all of the following rights in relation to your personal data held by pkr97. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request".
pkr97 respects your right to understand and control how your personal information is used.
You have the right to request a copy of the personal data pkr97 holds about you. We will provide this within 30 days of a verified request at no charge.
If any personal data pkr97 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations under gaming regulations.
You have the right to object to processing based on legitimate interests, including direct marketing. We will cease that processing unless compelling grounds exist that override your interests.
In certain circumstances, you may request that pkr97 restrict processing of your data — for example, while the accuracy of the data is being contested.
Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format for transfer to another controller.
pkr97 operates under an internationally recognised gaming licence, and certain operational and technical functions may involve the processing of your personal data in jurisdictions outside Pakistan. Where such transfers occur, pkr97 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.
Safeguards used for international data transfers may include standard contractual clauses, data processing agreements incorporating binding privacy obligations, and transfers to jurisdictions that maintain adequate data protection frameworks as recognised by relevant regulatory authorities.
The pkr97 platform may contain references to third-party payment services. pkr97 is not responsible for the privacy practices of any third-party services. Each third-party service provider — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and GrabPay — operates under its own independently published privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with your pkr97 account.
pkr97 does not permit third-party advertisers or data brokers to place tracking technologies on the pkr97 platform or to collect personal data about pkr97 players through the platform for their own purposes.
pkr97 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, pkr97 will notify you by posting a prominent notice on the platform and, where practicable, by sending a notification to your registered email address at least 7 days before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.
Your continued use of the pkr97 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to the updated terms. If you do not agree with any revised terms, you should cease using the platform and close your account in accordance with the Terms and Conditions.
If you have any questions, concerns, or complaints about this Privacy Policy or the way pkr97 handles your personal data, please get in touch with our support team:
We aim to respond to all privacy-related enquiries within 3 business days. Formal data rights requests (access, erasure, portability) will be acknowledged within 5 business days and fulfilled within 30 days, subject to identity verification. Please include "Data Rights Request" in the subject line of any such email.
If you are not satisfied with pkr97's response to a privacy complaint, you may escalate the matter to the relevant data protection authority in the jurisdiction of pkr97's gaming licence, or to any consumer protection authority that has jurisdiction over your situation as a Pakistan-based player.
Six core commitments that underpin how pkr97 handles your personal data every single day.
Every piece of data you send to pkr97 — registration details, KYC documents, payment information — travels over 256-bit SSL encrypted connections. The same standard used by international banks and financial institutions.
pkr97 does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only for the specific purposes stated in this Privacy Policy — nothing more.
Only pkr97 staff members with a verified operational need can access your personal data. All access is role-based, logged, and subject to internal audit. Data is never accessible on a blanket basis.
Sensitive data — including KYC documents and financial records — is stored encrypted at rest in secure, access-controlled environments. pkr97 undergoes regular third-party penetration testing to identify and fix vulnerabilities.
pkr97 processes personal data in accordance with its internationally recognised gaming licence requirements, including mandatory KYC and AML obligations. Compliance is audited regularly by our licensing authority.
This Privacy Policy is written in plain, clear English so every pkr97 player — whether in Karachi, Lahore, or Peshawar — knows exactly how their data is used. No hidden clauses, no vague language.
Join hundreds of thousands of Pakistani players who trust pkr97 for secure cricket betting, live casino, slots, and fishing games — all in PKR, all with your privacy protected.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.